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Sorry ma‘am, you didn’t win $43M—there was a slot machine “malfunction” Casino had apologized "for any inconvenience this may have caused."

  

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Via:  johnrussell  •  7 years ago  •  13 comments

Sorry ma‘am, you didn’t win $43M—there was a slot machine “malfunction” Casino had apologized "for any inconvenience this may have caused."

Screen-Shot-2017-06-14-at-5.29.21-PM-800x422.png

Imagine, if you would, how absolutely giddy you'd be if you won a $43 million jackpot while playing a casino slot machine. You could burn a lot of bridges with that amount of cash.

Then imagine the opposite feeling you'd get when the casino tells you there was a "malfunction" and you're not getting that jackpot, even though the slot machine lit up and said it was "printing cash ticket $42,949,672.76."

That really happened in August 2016 to Katrina Bookman, who is now suing the Resorts World Casino in Queens County Supreme Court, demanding that she get her payout from the Sphinx slot machine.

Instead of a massive payout, the New York casino instead allegedly awarded her a steak dinner and the $2.25 balance she had on the machine when she thought she hit the big one on the one-armed bandit made by International Game Technology, which is also named in the suit. The unhappy gambler alleges negligence, breach of contract, and negligent misrepresentation, according to Courthouse News Service, which says the complaint included a selfie Bookman took with the machine that showed she had hit the big one.

This isn't the first time a slot machine has malfunctioned, resulting in a gambler being denied serious cash. An 87-year-old Illinois woman gambling in Iowa had hit a nearly $42 million payout from the Hello Kitty slot machine. But she was denied payment because of a computer glitch.

Iowa's top court ruled in 2015 the slot machine's user-agreement, available on the touchscreen, said the maximum payout was $10,000.

"Any message appearing on the screen indicating the patron would receive a $41 million bonus was a gratuitous promise and the casino's failure to pay it could not be challenged as a breach of contract," the Iowa Supreme Court ruled .

After news broke of Bookman's plight, the casino said in a statement that "Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused." The New York State Gaming Commission has sided with the Resorts World Casino, ruling the there was " clearly a display malfunction " and that the machine's maximum payout was programmed for $6,500. The slot machine was fixed and operating the following day.

https://arstechnica.com/tech-policy/2017/06/sorry-maam-you-didnt-win-43m-there-was-a-slot-machine-malfunction/


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JohnRussell
Professor Principal
link   seeder  JohnRussell    7 years ago

Couldn't they have found a little more happy medium, between 43 million and nothing,   than a steak dinner?

Giver her 500 or a thousand bucks.

 
 
 
Spikegary
Junior Quiet
link   Spikegary    7 years ago

Or the $6500 limit in the programming-just to avoid the PR headache......

 
 
 
Ryarios
Freshman Silent
link   Ryarios  replied to  Spikegary   7 years ago

That would make the most sense.  It would seem she won the jackpot.  It's just the machine miscalculated what it was.  To just blow her off with an "oops" and a steak dinner is pure jackassery.  

 
 
 
ausmth
Freshman Silent
link   ausmth  replied to  Ryarios   7 years ago

What do you think of the site so far?  Looking for a home after NewsVine.

 
 
 
JohnRussell
Professor Principal
link   seeder  JohnRussell  replied to  ausmth   7 years ago

Do we all get to answer? Laugh

 
 
 
Ryarios
Freshman Silent
link   Ryarios  replied to  ausmth   7 years ago

It seems fine.  I haven't been around it far enough to tell for sure.  It's worth trying out.  At worst you can just quit coming if it doesn't work for you. Happy

 
 
 
Krishna
Professor Expert
link   Krishna  replied to  ausmth   7 years ago

What do you think of the site so far?

Needs more gambling & arcade machines! 

Old Tyme Arcade Games!

(Link)

 
 
 
Kavika
Professor Principal
link   Kavika     7 years ago

the machine had a malfunction...Say's who, prove it. Sounds like a lot of crap to me. 

Kavika throws the dice again, boxcars baby, Kavika hits a hard 8....$10,000 on the line........Time to celebrate. WTF do you mean the dice are lopsided. Kavika pleads temporary insanity to shaving the dice, meanwhile burying a tomahawk in the table. YeeHaw boy get ready for some trouble.

Lesson: Only play the one armed bandits at Indian Casino's, we not speak with forked tongue...LOL

 

 
 
 
JohnRussell
Professor Principal
link   seeder  JohnRussell    7 years ago

Good thing they weren't using this technology on the Apollo moon landings.

 
 
 
Ryarios
Freshman Silent
link   Ryarios  replied to  JohnRussell   7 years ago

$42,949,672.76 -  $6500.  What's the difference...laughing dude

 
 
 
JohnRussell
Professor Principal
link   seeder  JohnRussell  replied to  Ryarios   7 years ago

Good one.

 
 

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