'Ain't that ur job': Instacart shopper complains about person with '115 item' order in viral TikTok, sparking debate
By: Alexandra Samuels (MSN - Provided by Daily Dot)
Anyone can be a victim, it seems. What struck me as very odd was the claim that working for Instacart isn't a job, it's a side hustle.
S E E D E D C O N T E N T
In a now-viral TikTok, an alleged Instacart shopper complained that she picked up an order for someone who bought "115 items" at the grocery store.
The short video, posted by user @kierra.diamond, shows her checking out at a grocery store while a cashier rings up the items. There's a full load of items on the cashier's conveyor belt, plus an entire cart full of groceries.
The video itself features text overlay that reads: "To the person with 115 items on Instacart," followed by the unamused face emoji.
But not everyone was sympathetic to the TikToker. In the comments section, some users pointed out that she signed up for this job.
"Ain't that ur job," one user wrote.
"Is Instacart not for grocery shopping?" a second questioned.
"So you guys expect [a] one item order," a third viewer wrote. "If you don't want to deliver groceries, get another job."
These comments seemingly prompted @kierra.diamond to address why she willingly took such a large order. In her own comment, she explained that working for Instacart was not her "job," but a "side hustle." She also said that she accepted the order because it was $87 and that people were taking her TikTok too seriously.
"It's a TikTok.. literally just a TikTok," she wrote.
And not everyone wasn't on her side. Indeed, it seemed that another good chunk of viewers thought the amount of groceries ordered was ridiculous, too.
"They know they're wrong," one person wrote.
"Never. Better be $50 or more," a second commented.
"If there's anything Instacart and Doordash customers have it's the audacity," a third wrote.
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The audacity of a customer expecting Instacart to perform the service they advertised is just wrong.
This is why I don’t use these services. I don’t trust most people and if that order pissed them off there is no telling what they can do to your groceries. Yuk!!
Yeah, that was one of my thoughts, too. Just imagine the audacity of someone hiring people to do a service they advertised? If a worker (or side hustler) is upset because they got the business then there's no guessing what they'll do.
The customer should leave a larger tip for a 115 item order.
I think they can see what the tip is before they even choose to take the delivery
Tip? The worker (or side hustler, in this case) gets a cut. That's why they do the work, isn't it?
Giving a tip is reasonable. But if the tip is the only way the customer can expect the service be performed in an acceptable manner then it becomes extortion. The customer agrees to an advertised price. Why is it fair to the customer to change the price after the fact?
If the customer is expected to pay the advertised price plus 15% then the advertising is misleading. Why don't lawyers, doctors, and college professors work for tips?
I dont use Instacart. Walmart Grocery charges a set fee, and then there is a chart after that where you can choose a tip amount.
We don't have Instacart here. Walmart does offer a service but I don't think they deliver, it's only pickup here. And when Walmart started the pickup service they weren't charging a fee. The local Walmart hired more workers for the pick up service, too. I haven't checked recently so that may have changed. Most people are pretty much ignoring the pandemic here so Walmart may have even stopped the pick up service.
I don't have a problem with tips. And listing the tip as part of the order is a good idea. If a tip is required then that should be included in the checkout. If I pay with a card when I order and the delivery driver expects a cash tip then they're probably going to be out of luck.
I do my online shopping at my local Fry's (Kroger owned) and use curb-side pickup. They do not charge a fee for this service at all. I've had mostly good service & good luck with selections, only one time I had to take tomatoes back as they were bad. And the policy is firm that we may not tip the people who bring the groceries out to the car, they won't even accept the money.
I've not used Instacart as Fry's already does this for me and it's a huge time savings.
Sounds like Fry's is taking care of their community. Good on them!
I'm not aware of any limit. Is there a limit?
WTF is “side hustle” supposed to mean? Does that mean you’re allowed to half-ass it? Or bitch about your clients to the internet?
I get it - this is a lot of groceries. But they’re not exactly setting a record, this is well within the parameters of what this job is supposed to entail, and you took the job voluntarily.
Yeah, that's why I seeded this. I read that and said to myself "say what?"
Well, it's a 'poor me' gripe which isn't unusual for any job. But posting it to the world and then defending it with 'it's not a job, it's a side hustle' struck me as rather loony tunes.